Browse by Theme: Social Accountability

CARE has a long history of applying social accountability approaches across multiple sectors. One of CARE’s most effective tools for social accountability is the Community Score Card© (CSC). This briefing paper outlines CARE’s history in designing and implementing the CSC and highlights the evidence generated over nearly two decades of implementation and adaptation.

One persistent challenge with social accountability approaches is that, while they can and do bring meaningful change at the individual and community-level, they often struggle to maintain momentum without significant external support and thus fail to unlock regional and national resources. In 2015, CARE partnered with Malawi’s Ntcheu district government to explore new approaches for institutionalising social accountability efforts in family planning (FP) service delivery.

Promoting inclusive governance for CARE means that women, men, girls and boys should have the opportunity and ability to participate meaningfully in public decisions that affect their lives, hold decision-makers to account and provide feedback on the relevance and effectiveness of actions by public authorities and other power-holders, including CARE. This report highlights accomplishments and lessons on promoting our Inclusive Governance approach across the CARE confederation based on data from July 2016 to June 2017.

FP2020 has brought a powerful focus on family planning – but we must accelerate progress and fill key gaps to ensure we reach all people with the contraception/family planning services they want and need.

The Citizens’ Charter is a process for giving service users more of a say in how their services are run. This guidance note describes how to develop a Citizens’ Charter, covering planning and preparation, design, implementation, and monitoring and evaluation.

The introduction, conclusions and recommendations from the full report.

Over the last 15 years CARE India and other NGOs have repeatedly responded to natural disasters where large numbers of people have lost their homes. This study evaluates the medium- to long-term effectiveness of post-disaster shelter responses and recommends measures to strengthen future shelter programmes, whether undertaken by CARE or other agencies, to most effectively address the complex and interconnected needs of disaster-affected women, girls, men and boys.