Browse by Theme: Citizen Voice & Participation

This research was funded by the Feminist Open Government Initiative, which uses research and action to encourage governments and civil society to champion initiatives leading to gender advancements in and through open government. This includes mainstreaming gender issues throughout the co-creation of action plans that are developed as part of the Open Government Partnership (OGP), and adopting more gender-focused commitment content.

Social movements are a critical vehicle for change around the world, including in many countries where CARE operates. This Power Tool provides guidance on how CARE (and others) can engage in strategic partnerships with social movement actors. It is based on the work of CARE in Latin America and the Caribbean to promote dignified work for domestic workers and advance their rights. Available in Arabic, English, French, and Spanish.

Promoting inclusive governance for CARE means that women, men, girls and boys should have the opportunity and ability to participate meaningfully in public decisions that affect their lives, hold decision-makers to account and provide feedback on the relevance and effectiveness of actions by public authorities and other power-holders, including CARE. This report highlights accomplishments and lessons on promoting our Inclusive Governance approach across the CARE confederation based on data from July 2016 to June 2017.

On 4 December 2018 CARE International and the British Council convened a workshop in Nairobi with the title “Doing Development Differently in the Global South” to consider how the Doing Development Differently global community can better incorporate Southern voices, and how the principles of DDD – its approach to development practice and its aspiration to deliver better results – can be best actioned in the South.

The Citizens’ Charter is a process for giving service users more of a say in how their services are run. This guidance note describes how to develop a Citizens’ Charter, covering planning and preparation, design, implementation, and monitoring and evaluation.

This paper (Learning and Policy Series No. 6) presents learning from CARE’s experience of citizen monitoring of health services in the Peruvian highlands. The model developed by CARE allows citizens to voice their concerns, hold service providers to account, and promote dialogue between them to constructively improve the quality of services.

Guide générique pour la mise en oeuvre de la CCP de CARE pour améliorer la qualité des services

French version of The Community Score Card (CSC): A generic guide for implementing CARE’s CSC process to improve quality of services

En 2002, CARE Malawi a élaboré la carte communautaire de performances (CCP) dans le cadre d’un projet qui visait à développer des modèles innovants et durables pour améliorer les services de santé. Depuis lors, la CCP est devenue une approche de gouvernance participative reconnue internationalement pour son amélioration de la mise en oeuvre de services de qualité. Ainsi, le modèle s’est diffusé au sein et au-delà de CARE. CARE a maintenant plus d’une décennie d’expérience de mise en oeuvre de la CCP dans une large gamme de contextes et secteurs.