Addressing a global issue at workplace level: Reviewing best practice to address sexual harassment at work

by 04th Dec 2018
Women working in a garment factory in Cambodia Women working in a garment factory in Cambodia

Understanding of the extent to which sexual harassment affects industries across the globe has increased exponentially. Numerous studies emphasise the frequency with which women experience violence and harassment at work. The Australian Human Rights Commission’s recent report on sexual harassment in the Australian workplace found that 1 in 3 women have experienced sexual harassment in the past five years. Emerging evidence in South-East Asia suggests this figure is higher than 1 in 2 in some industries. Such studies, combined with the spotlight shone on this topic by the #metoo movement, mean the prevalence of sexual harassment globally is undeniable. 

At individual workplace level, however, sexual harassment continues to be underreported. This impacts organisational capacity to assess its prevalence. It also affects the ability of employers to measure the effectiveness of prevention interventions and identify the most effective ways to proactively prevent unwanted behaviour.

Identifying what works

CARE recently reviewed existing evidence on effective approaches to reducing sexual harassment in the workplace. WHAT WORKS? Preventing and responding to sexual harassment in the workplace: A rapid review of evidence uses systematic review methods and pre-defined inclusion criteria, drawing on learnings from:

  • organisational development literature on workplace change, social psychology and public health evidence;
  • evidence from development studies to address issues of context and culture.

The evidence shows significant convergence around several themes, including:

  • the importance of sustained leadership engagement and commitment;
  • broader efforts to prevent sexual harassment by shifting social norms;
  • ‘whole organisation’ approaches that include formalised governance approaches and policies, effective complaints mechanisms and ongoing staff training;
  • embedding organisational approaches in a broader commitment to gender equality.

 STOP Evidence review diagram

Figure 1: The recommendations from CARE’s evidence review can be summarised in terms of the communal, social, and structural factors that can impact a person’s experience of violence

Using evidence to inform practice - working with the garment industry in the Mekong region 

CARE is using these findings to inform our work with garment factories in the Mekong region, where we work with the garment industry in Cambodia, Laos, Myanmar and Vietnam. These are some approaches we are using: 

Engaging leadership: As well as working with factory HR managers, CARE has started hosting special events just for senior leaders and factory owners. Improved recording of sexual harassment incidents can only take place when managers comprehend how this can be a positive rather than a negative. Gaining the backing of top management is key to ensure production managers support workers taking time to join training.

Shifting social norms: Using video dramas featuring relatable characters, training sessions are challenging bystander responses and modelling behaviour where women are supporting their peers to speak out about harassment. At the very least this has led to much more discussion of sexual harassment with workers reporting people are more likely to call out those who make inappropriate remarks or gestures.

Using a comprehensive approach: In the Mekong region CARE works with factory management in many ways, not just with training. HR teams are supported to integrate sexual harassment policies into their systems, to set up effective ways for workers to report, and to develop sexual harassment committees which then take up the ongoing training of workers.

Providing gender equality training: Senior managers receive training on gender and gender-based violence to challenge ingrained views and encourage them to see the value of equality in the workplace.

Want to learn more?

Read the What Works? full report and summary

Enhancing Women’s Voice to STOP Sexual Harassment (STOP) is supported by the Australian Government, Department of Foreign Affairs and Trade, through the Gender Action Platform and the Australian NGO Cooperation Program.

Jenny Conrad

I coordinate communications for CARE Australia’s International Programmes team, primarily focusing on the Asia-Pacific region. This gives me the opportunity to delve into the details of a diverse range of CARE’s work to pull out the most interesting nuggets to share with the world.

I joined CARE in 2013 as Communications Advisor for the Cambodia office. During my time with CARE I have supported CARE Cambodia’s private sector engagement with a focus on the garment industry and coordinated communications for the Made by Women impact growth strategy in Asia. Seeing CARE’s work on the ground in garment factories in Asia has given me a particular interest in ethical consumption—as I’m based in Cambodia, I enjoy making the most of all the sustainable shopping opportunities available here.

Having started my career in marketing, prior to joining CARE I was leading communications for a global philanthropy publication. I hold a BA in English from the University of Bristol.

Email: jenny.conrad@careint.org

Twitter: @jennyeconrad